Returns Policy

• Company: wearandliving.com – Located at Pho Dong, Dien Quang, Thi Xa Dien Ban, Quang Nam 560000, Vietnam.
• Customer (“You”): The individual who makes a purchase on our website.
• Goods: The items offered for sale on wearandliving.com.
• Order: A request by you to purchase Goods from us.

You have 30 days from the date of delivery to request a return or exchange.

To be eligible for a return:

• The item must be in the same condition that you received it (unworn, unwashed, and unused).
• The item must be in its original packaging with all tags attached.
• You must provide the order number or proof of purchase.

Certain items are not eligible for return or refund:

• Personalized or custom-made products.
• Items marked as "Final Sale" or purchased during a clearance event.
• Gift cards and digital products.

To start a return, please contact our support team:

• Email: [email protected]
• Online: Via our Contact Us page on the website.

Please include your order number and a brief explanation of why you wish to return the item. If the item is damaged or defective, please attach clear photos for faster processing.

• Defective/Wrong Items: If we made a mistake or the item is damaged, we will cover all return shipping costs.
• Change of Mind/Wrong Size: For standard returns, the customer is responsible for the return shipping costs.

Return Address:
Pho Dong, Dien Quang, Thi Xa Dien Ban,
Quang Nam 560000, Vietnam

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and applied to your original method of payment within 10 business days.
• Please note that it may take some time for your bank or credit card company to process and post the refund.

If your order arrives damaged or if items are missing, please report it to us within 48 hours of delivery. We will prioritize sending a replacement or issuing a full refund for any confirmed damaged or missing goods.

At wearandliving.com, we believe in building lasting relationships with our customers through trust and quality. We are committed to resolving any issues fairly and promptly to ensure you have a positive experience with us.