Refund Policy

We aim to handle every refund request with professionalism and speed.

• Inspection: Once we receive your returned item, it will be inspected to ensure it meets our return criteria.
• Approval Timeline: Refunds are typically processed within 10 business days after the inspection is complete.
• Method: All refunds are issued to the original payment method (PayPal or Credit Card) used during the purchase.
• Bank Processing: Please note that your financial institution may take an additional 3–5 business days to post the funds to your account.

Note: Shipping fees are generally non-refundable unless the return is due to an error on our part (e.g., damaged or incorrect item).

We process orders quickly, but we understand that plans can change.

• Cancellation Window: You may cancel your order within 12 hours of placement for a full refund.
• How to Cancel: Please email us at [email protected] immediately with your order number.
• After 12 Hours: Once an order has entered the production or shipping phase, it can no longer be canceled. In this case, you may follow our standard return process once the item arrives.

To maintain fairness and quality, the following restrictions apply:

• Customized Items: Products with personalized designs, names, or specific modifications are non-refundable unless they arrive damaged.
• Condition of Goods: Items that have been worn, washed, or are missing original tags will not be approved for a refund.
• Sale Items: Items purchased as part of a final sale or clearance event are not eligible for a refund.

Return Address:
Pho Dong, Dien Quang, Thi Xa Dien Ban,
Quang Nam 560000, Vietnam

For returns due to personal preference (change of mind, wrong size ordered), the customer is responsible for the return shipping costs.

For defective or incorrect items, wearandliving.com will cover 100% of the return costs and provide a prepaid label where applicable.

If your order arrives in poor condition or isn't what you ordered:

• Contact us within 30 days of delivery.
• Provide clear photos of the product and the packaging.

We will offer you a replacement at no extra cost or a full refund, depending on your preference.

At wearandliving.com, we believe that great service is just as important as a great product. We are committed to resolving every issue with integrity and care to ensure you have a positive experience with us.